Returns & Exchanges
At Especially Yours, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, you can return or exchange eligible items within 30 days of the ship date.
Verify Eligibility
Ensure your items are in original, unworn condition with all tags attached and packaging intact; please note that certain items like wigs or final sale products may have specific restrictions.
Request a Return Label
Log into your account portal to initiate the return request and print your prepaid shipping label, or contact our customer service team to have one sent to you via email.
Package Your Items
Securely pack the items in their original box or a similar sturdy container, including the completed return form or packing slip to ensure faster processing.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing